All orders are mailed from our facility located in the United States.
Delivery times are not guaranteed, but are our best approximation and
will vary with specific requests. Estimated delivery time assumes orders
are placed before 12:00 noon (EST). Orders placed late Friday or over
the weekend will not be processed until Monday. Additional charges may
accrue on Priority, Overnight and International shipping if multiple
attempts are made for delivery.
All orders are mailed via USPS Priority Mail for a flat rate $10.00
We accept Visa, MasterCard, American Express and Discover credit cards. Our online ordering system is secured using the latest SSL technology. All personal and payment information is protected through various encryption and security systems. This is done to protect you from unauthorized use of the information you are sending to our server. All communication is kept confidential.
Due to our rigorous quality control standards and the nature of our products, we cannot accept returns. In the rare occasion that your order arrives with missing / incorrect items, then email Service@Bacwater.com for assistance. Our customer support representatives are standing by to ensure that our customers are 100% satisfied with our product quality, customer support and delivery. Please contact us with any questions or concerns that you may have regarding your order. We will do our absolute best to assist as quickly and satisfactorily as possible.